HOW DO I CANCEL MY SUBSCRIPTION?

You can cancel your subscription anytime and there are no hidden costs or fees! 

To cancel your subscription:

1. Log into your Mask Time Account
2. Under Manage your Subscription click 'subscription'
3. Under Actions you may choose to Edit or Cancel your subscription(s)

If you do not see any subscriptions under your Mask Time Account and have paid through PayPal:

1. Log into your PayPal Account
2. Go to 'settings' and click 'payments'
3. Under 'pre-approved payments' you may choose to Edit or Cancel your subscription(s)

To avoid an unwanted charge, make sure to cancel your subscription BEFORE your next billing date. To cancel an already processed order that has not been shipped out yet, please email our Support Team immediately with the subject line as "Current Order Cancellation".

*Please Note: Cancellations of prepaid 3-month, 6-Month, 9-month & 12-Month/Annual Subscriptions will ONLY stop your subscription from automatic renewal and will not cancel any prepaid shipments.